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Forum Discussion
Nali
Mar 05, 2021Aspirant
ProSupport help
Hello, I need help contacting ProSupport. My router is incapable of putting out a steady stream of Wi-Fi, I've already called my ISP to repair everything on their end, and I've gotten a full equipmen...
DarrenM
Mar 05, 2021Sr. NETGEAR Moderator
You will need to use this link to contact support.
https://www.netgear.com/support/contact.aspx
DarrenM
Nali
Mar 07, 2021Aspirant
The only contact information I'm given is to buy GearHead, which I'm not, because that was the entire purpose of buying ProSupport so that I'd have a "Support" service I could call. And it's advertised that way as well. You get the extended warranty as well as access to some supposed support service that doesn't seem to actually exist.