NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
chrisbbreezy
Jan 03, 2020Tutor
ps4 not connecting to router nighthawk x6 R8000
ps4 wont connect to internet i tried everything so far and dont know what it can be and apparently it is a known issue with this model any help would be greatly appreciated.
- Jan 03, 2020
Try this, the .46 version of the firmware integrated netgear Armor. Some devices had issues with that.
Try installing the .28 firmware to the router, factory resetting, and setting it back up without using a backup configuration.
plemans
Jan 03, 2020Guru - Experienced User
when you're connecting the ps4 to the router, is it mainly hardwired?
have you tried assisnging it a static ip address or reserved address?
Are you using QoS, circle, armor, or a vpn?
have you tried a scortched earth policy and tried factory resetting the R8000 and reinstalling it? If you reinstall it with only setting up the ssid/password and internet connection, does it work then?
chrisbbreezy
Jan 03, 2020Tutor
i connect the ps4 mainly through a wired connection for a more stable connection always. however since this issue came up roughly a year ago. i cannot connect through wired or wireless connection. it wont get passed further then the ip adress.
i dont not use any of qos circle amor or vpn never had too. i havent tried reassigining a static ip adress . the r8000 was factory reset before i believe, and i dont have any firewalls up that would block my ps4. as i said the only way i currently gain access with my ps4 is using a bridged connection from my gaming laptop.
which is odd that it allows that but not me connecting directly through wired connection.
- plemansJan 03, 2020Guru - Experienced User
Try this, the .46 version of the firmware integrated netgear Armor. Some devices had issues with that.
Try installing the .28 firmware to the router, factory resetting, and setting it back up without using a backup configuration.
- chrisbbreezyJan 03, 2020Tutor
that fix it! oh man thank you so much for the insight a year long battle finally over lol thank you and happy new year!
- plemansJan 03, 2020Guru - Experienced User
Glad to hear that got it working for you!