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Forum Discussion
xaviero17
Jan 14, 2017Tutor
QoS Error
Hi everyone, I'm writting because I have tried almost all the online solutions and no positive results. The problem is that when I try to update the database of the QoS I Alwayssss get this error "F...
- Feb 20, 2017
Ok I finally have a solution but its only for the --- Nighthawk(R) X4S R7800 ---
After weeks contacting Netgear and do all of the recomendation in this post that does not work for me, they (Netgear) made a temporary firmware for my router that solve the problem with the clock time in my router that was saying Dic 29,1969 and does not update the time. That error in the time was generating the error in the QoS update and does not let me update the database. The error when I was triying to update the database was "Failed to download Detection Database. Please try again later"
This is the Firmware that Netgear send me in a email and I uploaded to mega to share with all of you.
---> Alternate Download <--- Original Netgear Link
**** After Flashing this firmware do not update to R7800_V1.0.2.20 Firmware or Older whait for a newer version and try it for yourself if that works.
**** Remember ONLY for the --- Nighthawk(R) X4S R7800 ---
**** you can check the date/time on your router in Advanced > Security > Schedule
libreors
Jan 25, 2017Initiate
Same error. The problem needs to be in the connection to netgear. I am not sure if the close an specific port for the switch to upgrade the database or something
- bilbowebuserFeb 19, 2017Tutor
I'm having the same problem with a brand new D7800 that I have just upgraded to the latest firmware. Says it cannot download the database.
- LeeHFeb 19, 2017Prodigy
Have you guys been doing resets by holding in the reset button on the back of the router for about 10 seconds until the power light turns orange and starts to blink?
- bilbowebuserFeb 19, 2017Tutor
Will that fix this problem? The d7800 that this one replaced also couldn't download the update database, and it was on the same firmware version. This new one is stuck on march 30, 2015 version 2.0330.