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Forum Discussion
duckware
Jan 21, 2018Prodigy
QoS is gone -- no way to give cloud security cam highest upload priority
Upload QoS is gone, after being in Netgear routers for a VERY long time. That feature has been removed. Netgear support could care less. Their response is 'so, that is just the way it now is'. ...
- Jan 23, 2018
Hi duckware,
If QoS is enabled, go to attached devices. Select on the device and select priority.

duckware
Jan 22, 2018Prodigy
V1.0.2.40. Netgear support said to try 1.0.2.32 and that made no difference.
Found out that online Netgear articles on upload QoS have a sidebar on the right as to what routers the article applies to, which excludes the R7800
JamesGL
Jan 23, 2018NETGEAR Employee Retired
Hi duckware,
If QoS is enabled, go to attached devices. Select on the device and select priority.

- duckwareJan 23, 2018Prodigy
JamesGL, thanks! If I set to "highest" will the router retain that setting? Another comment suggests that it will not?
(and thank you, since Netgear technical support could not answer this QoS question)
Also, Netgear is missing a huge new explosive segment of the market: Clould Security Cameras (Ring, Nest, and many others -- literally millions of cams have already been sold). The R7800 Automatic QoS failed to recognize my cam giving it "Low" priority, which is absolutely the wrong thing to do. Cloud security cams require anywhere from 1Mbps to 4Mbps upload bandwidth, and if they don't get that, the video will not get recorded into the cloud!
Will you pass this along and make sure that the Netgear Automatic QoS database gets updated to fully support Ring/Nest/etc cams (recognizes them and defaults to "highest" priority)?
- JamesGLJan 30, 2018NETGEAR Employee Retired
Hi duckware,
But can you configure those devices manually to set the priority to Highest?
- duckwareJan 31, 2018Prodigy
Yes, "If QoS is enabled, go to attached devices. Select on the device and select priority" seems to work (keeps priority on device set to highest). I assume/hope that internally it really is setting (upload) priority to highest. Is it?
- duckwareJan 31, 2018Prodigy
Using firmware V1.0.2.40, I went into attached devices, clicked on my device, clicked on "Device Type", clicked on "Highest" and that worked for me across power cycles.
BUT, I also have assigned a fixed ip address to the device (advanced / setup / lan), so maybe that helps?