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Forum Discussion
JohnnyWB
May 17, 2016Tutor
QOS Setup problelm
I have certainly has my share of problems with hi-tech gear with this thing being no different and this has caused me to once again look to this community for some answers. I am having an issue with...
- May 24, 2016
Hi JohnnyWB,
Try other web browser. If same with other browser, reset the router to factory default and manually reconfigure.
VE6CGX
May 18, 2016Master
Did you enter the ip address in lieu of routerlogin.net?
JohnnyWB
May 19, 2016Tutor
Yes and it will not allow me to access that page. I still have to go through "routerlogin.net" to gain access to this page so I can make adjustments. I am baffled by this, not sure what is going on.
- VE6CGXMay 19, 2016Master
If you are willing get rid of Genie(uninstall) reset the router and see. Insisting on using QoS, prepare to spend hours experimenting.
- JohnnyWBMay 19, 2016Tutor
I had actually gotten rid of the Genie App but, re-installed it recently. Looks as though that may have been a mistake.
- JamesGLMay 24, 2016NETGEAR Employee Retired
Hi JohnnyWB,
1. What is the firmware version of the router?
2. What web browser did you use to configure the QoS System? Have you tried other web browser?
3. If the issue happens after you have updated the firmware, you may try to reset the router and manually reconfigure.
- JohnnyWBMay 24, 2016Tutor
The firmware version is V1.01.6 and I am using windows edge to access it, in windows 10 home
- JamesGLMay 24, 2016NETGEAR Employee Retired
Hi JohnnyWB,
Try other web browser. If same with other browser, reset the router to factory default and manually reconfigure.
- VE6CGXMay 24, 2016Master
When you try other browsers, make sure you clear the browser cache first.
- JohnnyWBMay 24, 2016Tutor
10-4, thanks all. I will try it.