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Forum Discussion
Question regarding Netgear Nighthawk Modem/Router combo with Spectrum service
Hello all! First post and I'm quite perplexed about a situation that has happened to me. I recently bought a house and had to frantically set up internet so that I might still be able to work fro...
nongspits wrote:
The technician from Spectrum specified that I would have to contact Netgear to update my firmware since they don't own the modem/router ...
Another ignorant technician from an ISP. (They usually are.)
You might like to tell them to read this:
If your firmware is outdated, you cannot manually upgrade your cable modem’s or modem router’s firmware. You must contact your Internet service provider (ISP) to upgrade your firmware.