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Forum Discussion
R-8000
I am only getting 400 mbs from this router. Whether it’s hardwired or wifi. It’s not my modem, I bypass the router and hook directly to the modem(hard wired). When I’m hooked to my modem I get 900 mbs...
What router do you have?
You put r8000 in your title but C7500 in the signature.
What firmware is on it?
Did you try a factory reset followed by a clean install (not from backup)?
Make sure to leave qos, access control, traffic monitoring, and parental controls all disabled.
AC3200 Tri-Band WiFi Router
Model: R8000
Firmware: V1.0.4.68_10.1.75
Yeah I’ve done several factory restarts. The only thing I do in the router settings is activate the 5GHz.
Model: R8000
Firmware: V1.0.4.68_10.1.75
Yeah I’ve done several factory restarts. The only thing I do in the router settings is activate the 5GHz.
Some of the r8000's had issues with netgear armor.
Try installing version 1.0.4.28 of the firmware over a hardwired connection, then do a factory reset and a clean install (not from a backup).
Then disable auto-updates and try it for a bit.
- How do I install a later firmware version to the router? Also can I do this from a phone or do I need a computer? How do I know if it’s from a backup? I do all this from a phone.
Thank youI would highly recommend installing from a hardwired pc/laptop connection. When we see corrupt firmware issues, it tends to be people who've done it over a wireless/app install process.
You can get the firmware here:
https://www.netgear.com/support/product/r8000
under downloads--->view previous version.
By clean install, I just mean don't use a backup configuration that you've saved.
- I downloaded the firmware but when I go to router up date. Select upgrade I find the down load and select it. But a pop up window appears and says please assign the correct file. The file format is *.chk
- I extract all and it says you are attempting to open a file of type ‘System File’ (.chk) These files are used by operating systems and by various programs. Editing or modifying them could damage your system.
What do I do?