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R6020 Router causing errors at Canada Revenue Website
Sometime in Septeber 2020 something, possibly a firmware upgrade messed something up that made it so that attempting just to access the secure login page for the Canada Revenue Agency website ( Canad...
I don't have an R6020 but most routers have some capability to disable auto update.
https://kb.netgear.com/000038662/How-do-I-enable-disable-auto-firmware-update
Again, not sure if this applies to that specific device as it isn't in the listed devices (not all are).
You can follow the manual firmware upgrade process and just use ther older firmware. (page 91 of manual)
https://www.netgear.com/support/product/R6020
The google DNS provider causes the same problems, and while using cloudflare actually did allow me to access the login page, the page wouldn't accept my correct credentials, and clicking the link to reset my password gave me a message that my password couldn't be reset for sercurity reasons (no more explanation than that).
My modem is the Technicolor TC4350
This is going through a Wired Connection, but oddly enough, using the Cloudflare app on my mobile phone does let me access and log in normally, as does accessing the site by mobile data instead of using WiFi
As I mentioned in my original post, connecting my modem directly to my computer allowed me to access the login page at Canada Revenue without getting the error page, marking the Router as the problem, and since I did a factory reset and the problem is still there, it strikes me that it's either an issue with the Firmware Upgrades since Sept 2020, or an issue with the hardware itself.
Have you tried a different pc?
Makes me suspicious when its able to load using a different dns provider.
Are you using any parental controls, ad blocking, pi-hole?
My Lap[top can't reach the login page without being blocked by the same error page connecting over WiFi.
I'm not using any of the above, and I can't access it using a different DNS server.
The point is that connecting my modem directly to the computer lets me access the secure area of the Canada Revenue Page. Going through my Router, even after a Factory Reset of the Router doesn't let me access the secure area of the Canada Revenue Page.
Ergo, logic tells us the Router is the problem.
Additionally, this issue didn't appear until Sept 2020, and since the first thing the Router does after being reset is to automatically download firmware updates, the only logical conclusion is that the Firmware Update in Sept. 2020 caused the problem, and subsequent firmware updates have failed to solve the issue.
Believe me; I'm not just a layman making uninformed complaints; I've been trying to fix this issue for months. I wish it was a simple issue that could be resolved by changing DNS Servers/Compilers.