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rahulraj6026's avatar
rahulraj6026
Aspirant
Sep 06, 2021

R6220 firmware version VR6220-V1.1.0.110_1.0.1

My router was working fine until I installed an update through the nighthawk app. After the install the router quit working all together. I still have internet and tried to reset the router to no avail. Any assistance would be greatly appreciated. Thank you.

3 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Sep 06, 2021
    rahulraj6026 wrote:

    After the install the router quit working all together. I still have internet and tried to reset the router to no avail.

     

    I don't understand that. If the router quit working how come you still have Internet?

     

    Do you mean on something else? On a modem?

     

    If so, what is that modem?

     

    What do the LEDs on the R6220 look like?

     

    Visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware.

    Check the section in the manual Troubleshoot With the LEDs.

    • rahulraj6026's avatar
      rahulraj6026
      Aspirant
      Sep 06, 2021

      I mean't to say I am able to access intenet directly from LAN. The status of LED's is except the USB Icon all the other are off.
      Thanks for the reference you provided let me check through that in the manual.

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User
        Sep 06, 2021
        rahulraj6026 wrote:

        I mean't to say I am able to access intenet directly from LAN.

        I am none the wiser. Access Internet with what? The router?

         

        rahulraj6026 wrote:

        The status of LED's is except the USB Icon all the other are off.

        There is something garbled in there. Is fhere a missing wird?

         

        What is the status of the LEDs?