NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
firoz3321
Nov 16, 2021Guide
R6220 Router gigabit ethernet supported ?
I have been using the Netgear R6220 router. Recently i upgraded my internet speed from 75mbps to 125mbps. But the max speed never crosses 80~90 mbps. The service provider said the router doe...
- Nov 16, 2021
I'd take it up with your ISP. Tell them its a gigabit router but only connecting to 10/100mbps.
Its not something that you can change as its auto-negotiates.
If you can't change out the cable, then they can test it.
If you could directly connect your pc to have it work, then you could test it.
plemans
Nov 16, 2021Guru - Experienced User
the router is gigabit.
What modem is it connected to?
What speeds do you get from the modem?
Have you tried replacing the cables from modem--router and router----device?
Make sure you test hardwired.
- firoz3321Nov 16, 2021Guide
Hi thank you for the confirmation regarding gigabit support.
There is no modem connection, an ethernet cable is provided by the ISP directly.
PPPoE connection. The ISP says others are able to get 125mbps speeds so it must be the router issue.
- plemansNov 16, 2021Guru - Experienced User
what speeds do you get directly connected to the fibre connection?
Have you tried a simple factory reset on the router?
Are you testing wired?
- firoz3321Nov 16, 2021Guide
Tried direct connection with Dell latitude 7490 ethernet port but it says Unidentified Network whether i connect the ISP cable or the Router to Laptop.
unfortunately all other Laptops at home are SLIM laptops and do not come with ETHERNET connector.
There is Speedtest in the router in QoS setting which shows 90mbps max.
Wifi 5ghz connection, speedtests never cross 80~90 mbps.
And Yes, I did do a RESET by pressing the RESET button and made all configurations, but no difference found.
- FURRYe38Nov 16, 2021Guru - Experienced User
You might test the router out to see if it supports WAN to LAN speeds:
https://www.duckware.com/tech/router-wan-to-lan-throughput-test.html
It may not have HW NAT Acceleration support.
Make sure your ethernet adapter is supporting of 1000Mpbs connection rates.
For your future needs, Netgear has set up a community forum specifically for General Router products. Most of the people who watch that forum are more likely to have experience with older routers and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/General-WiFi-Routers-Non/bd-p/home-wifi-routers-general
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you