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Forum Discussion
Lucasgraham7
May 30, 2021Follower
R6260 internet connection
It’s only showing 3 of my 4 lights on it lets me connect to the WiFi but I can’t browse the internet. TIA.
michaelkenward
May 31, 2021Guru - Experienced User
Lucasgraham7 wrote:
It’s only showing 3 of my 4 lights
Which ones? What colour?
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.