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Forum Discussion
R6400 - Random 'Page cannot be displayed' since Firmware update
Ever since I did a firmware update to my R6400 router, I'm getting random 'Page cannot be displayed' on different websites, no pattern. I tried it on other PC's in the house and i'm getting the same...
a couple things.
1. any time theres an issue after a firmware upgrade, I usually recommend a factory reset and then a clean install. by clean I mean don't use a backup configuration for the install.
2. Turning off the wifi doesn't disable the ISP's gateway's routing functions. It can still causes a double nat.
https://kb.netgear.com/30186/What-is-Double-NAT
Have you tried the R6400 in access point mode?
- I'm not sure it's a configuration issue only because I have this setup for 2 years without any issues until I just updated the firmware. The first thing I will do is a reset to factory. I will also check if the Comcast gateway will go into bridge mode. Thanks.
Here's an update
I tried factory reset but the problem still occured. I was able to find previous versions of the firmware, so I tried the one under the latest since I don't know which one I originally had.
I had to go 2 down (R6400-V1.0.1.68_1.0.43) to finally solve the issue. No more 'page cannot be displayed'. Does anyone know what date that version came out ?
Vinnny wrote:
I had to go 2 down (R6400-V1.0.1.68_1.0.43) to finally solve the issue. No more 'page cannot be displayed'. Does anyone know what date that version came out ?
Look at the date on the firmwware file.
Seems to be 18/01/2021
