NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ChrisJC
Oct 20, 2021Tutor
R6400v2 firmware update breaks Attached Devices and Circle history
After the recent update to firmware V1.0.4.120_10.0.91, the router will not accurately report all connected devices. It only shows 10 devices out of at least 30 that I know are connected. The same is true in the Nighthawk app. I've restarted both the router and the app several times, but nothing changes. Also, after the firmware update the router stopped sending traffic activity to the Circle app. Each profile in Circle doesn't show any history after the firmware update.
3 Replies
- FURRYe38Guru - Experienced User
Netgear has set up a community forum specifically for General Router products. Most of the people who watch that forum are more likely to have experience with older routers and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/General-WiFi-Routers-Non/bd-p/home-wifi-routers-generalPlease use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you- ChrisJCTutor
Ok, I posted in the non-nighthawk forum.