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Forum Discussion
R6400v2 Firmware Version 1.0.4.118 and 1.0.4.120
We've been having the same issue that's been reported about browsing the web and running into the message "This site cannot be reached" DNS issue when I updated to R6400v2 Firmware Version 1.0.4.118 ...
Thanks for posting. The more that are on here with that issue, the more likely the mod's/engineers will see it.
Thanks for posting. The more that are on here with that issue, the more likely the mod's/engineers will see it.
You're welcome! I tried contacting support directly, but after entering in my serial number, my 90 day window of complimentary support is over and unfortunately there is no other way of sending them a bug report.
Wife and daughter mentioned that they had to restart the router a couple times during the following day I upgraded to the 120 version of the firmware due to the internet going out, but I wasn't home so I can't say exactly what went out; WiFi, Ethernet, or both.
I can also confirm I am seeing internet outages on certain devices with the 118 and 120 updates. Rolling back to 106 seems to fix this. I am using the Circle parental controls.
Do you happen to perform a factory reset after v120 was applied and setup from scratch to see if problem still appeared?
DandyMan wrote:
I can also confirm I am seeing internet outages on certain devices with the 118 and 120 updates. Rolling back to 106 seems to fix this. I am using the Circle parental controls.
No factory reset performed. If someone can confirm that reset resolves this problem I will try it.
If I have to set up from scratch, it would be less wasteful of my time to use a known working router.
