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R6400v2 Internet light is solid amber
Hi - I have been trying to connect my R6400v2 router to the modem. Once connected, the internet light stays amber. I have downloaded the newest firmware, and run numerous tests and fixes to see if I c...
CMT1812 wrote:
From there I was given the TP Link modem/router by my ISP (TPG) which they connected to the nbn modem.That is probably the issue.
TPG has some strange settings.
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The moral of this story is that it helps to explain things in detail from the outset.
CMT1812 wrote:
Sorry and the modem is the one provided by nbn in Australia. Arris CM8200
Does this get a good internet connection without the router in the picture?
It gets a reasonable connection using the router the ISP provided. But I have bought the Netgear router as an upgrade.
> [...] The IP address is always coming up 0.0.0.0 btw.
Which "The IP address"? The IP address of the WAN/Internet interface
on the R6400v2? (ADVANCED > ADVANCED Home : Internet Port : Internet IP
Address?) In this context, "0.0.0.0" simply means "none".> [...] I understand that there's obviously an issue between the router
> and the modem, [...]More between the R6400v2 and your ISP (_through_ the modem).
> [...] the modem is the one provided by nbn in Australia. Arris CM8200
Should be harmless.
> [...] when I plug the router in that was given from ISP, the internet
> works [...]
Has that "the router" a maker and model number? Have you looked at
its configuration? Does it use any potentially unusual features like,
say, PPPoE?> [...] I have tried MAC spoofing, [...]
Not much meat on that bone. Whose MAC address did you assign to
what, exactly?- The IP address when testing the router status.
Ok so should I contact my ISP to see if they can help with it?
The router I was given is a TP Link - Archer VR1600v. I’m not sure how to check the configuration as it was just a plug in and go setup.
When doing the setup via the wizard, I can change the MAC address to that of the router the ISP provided. I’ve also tried changing it to the MAC address of my computer that I used to set it up.
CMT1812 wrote:
The router I was given is a TP Link - Archer VR1600v. I’m not sure how to check the configuration as it was just a plug in and go setup.According to Google that "router" is really a DSL modem/router.
If this is the case, then the R6400v2 is not a simple replacement. You are swapping out a modem/router for a router.
I would not expect it to be "a plug in and go setup".
Putting a modem/router after a modem is rarely that simple.
Heaven only knows what the CM8200 is doing in there. That is a cable modem.