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Mike_Scarn's avatar
Mike_Scarn
Aspirant
Jul 02, 2021

R6400v2 not connecting to internet

The router pulls up to try to connect on wireless devices, but my modem link light turns on and off while there’s a good communication light for the Ethernet cable going to router. All router lights are on, and act like they’re working, but can’t access internet while connected to router. Can access internet when using modem.

3 Replies

      • plemans's avatar
        plemans
        Guru - Experienced User

        That modem isn't just a modem. Its a modem/router combo device. 

        It causes  you to be in a double nat. 

        What is Double NAT? | Answer | NETGEAR Support

         

        Options? (only use 1)

        1. put the SMC in modem only mode. 

        2. put the netgears IP address into the SMC's DMZ. 

        3. Put the netgear into access point mode.