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Forum Discussion
Mike_Scarn
Jul 02, 2021Aspirant
R6400v2 not connecting to internet
The router pulls up to try to connect on wireless devices, but my modem link light turns on and off while there’s a good communication light for the Ethernet cable going to router. All router lights are on, and act like they’re working, but can’t access internet while connected to router. Can access internet when using modem.
3 Replies
- plemansGuru - Experienced User
What modem do you have?
- Mike_ScarnAspirantSMC Networks
Model: D3G1604W-033-NA- plemansGuru - Experienced User
That modem isn't just a modem. Its a modem/router combo device.
It causes you to be in a double nat.
What is Double NAT? | Answer | NETGEAR Support
Options? (only use 1)
1. put the SMC in modem only mode.
2. put the netgears IP address into the SMC's DMZ.
3. Put the netgear into access point mode.