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Forum Discussion
mdecaro
Jan 21, 2022Aspirant
R6400V2 REMOTE MANAGEMENT STOPPED WORKING
I have the above router and remote management is enabled both through the router itself at port 8443 and the Nighthawk App. It will work for a week or so, and then stops working. I tried rebooting...
FURRYe38
Jan 21, 2022Guru - Experienced User
Power cycle the ISP modem and Router OFF for 1 minute then back ON?
Factory reset the router and setup from scratch.
Be aware that NG is moving away from supporting remote management and has been removing this freature from recent FW updates on most NG router products. So only way to do some limited management is by using the Nighthawk app with Anywhere Access enabled.
Netgear has set up a community forum specifically for Smart WiFi Router products:
https://community.netgear.com/t5/General-WiFi-Routers-Non/bd-p/home-wifi-routers-general
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you
- mdecaroJan 21, 2022Aspirant
I posted to the Nighthawk Routers section??
I had done a factory reset and restart. I lose access regularly. The real problem isn't that I can't access the router, every week I lose outside access to the home network so I cannot use my Nest thermostat. If I go there and reset the modem, it starts working again for a week, so I started remotely rebooting daily, and that prolonged the time to loss of the network, but didn't fix it. The same thing happened to the R7000 I had as I noted.
That router is 60 miles away from my primary house, and I want to adjust the thermostst before I go!!!