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Forum Discussion
jonbusinessacct
Mar 06, 2021Aspirant
R6400v2 speed issue
Equipment Netgear R6400v2 AC1750. Latest firmware V1.0.4.106_10.0.80. Issues with dorpped packets, ping speeds 40ms-800ms to local router, meetings dropped, remote desktops without function, kids c...
plemans
Mar 08, 2021Guru - Experienced User
What actual modem/gateway are you connecting to?
what speeds do you pay for if the modem only is hitting 600mbps and the router only 100mbps?
Did you ever try a factory reset on the router?
during setup, make sure to leave qos, access control, parental controls, and traffic monitoring all disabled.
jonbusinessacct
Mar 10, 2021Aspirant
Arrus SB8200 Gateway.
Gigabit internet. Tested speed was 100Mbps, after disabling Netgear security systems speed increased to 600Mbps+. Speedtest.net speeds will very widely, do NOT use it for debugging internet. Use Ping and traceroute locate internet issues. Continuous pings to a nearby local router will show which internal Netgear settings cause issues.
I have used thee companies for internet access AT&T, Comcast, and WOW!. Of the three one has stood heads and sholders above, WOW!. They actually have customer service and near advertised speed.
Yes, a factory reset was completed when a software update failed. I actually needed to conduct a direct software install due to how bad the update failed. Lots of research was needed to figure out how... But that is besides the point. In my opinion it is NOT a solution for anything other than locked up part. Finally when I state security I mean ALL security QOS, Parental controls, etc.