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MW101's avatar
MW101
Aspirant
May 02, 2021
Solved

R6400v2 white blinking power light

Hi everyone,

I tried to update the R6400v2, but it did not finish after hours and now the power light is blinking white the whole time and I am not even able to connect to the router via the IP 192.168.1.1.
The reset button does work as well.
Any idea?

Thanks for your help!

4 Replies

  • antinode's avatar
    antinode
    Guru
    May 02, 2021

    > [...] power light is blinking white [...]

     

       You may be a candidate for the TFTP recovery scheme.  See, for
    example:

     

          https://community.netgear.com/t5/x/x/m-p/1622096#M102004

     

    > The reset button does work as well.

     

       Eh?  "[not] work" is not a useful problem description.  It does not
    say what you did.  It does not say what happened when you did it.  As
    usual, showing actual actions (commands) with their actual results
    (error messages, LED indicators, ...) can be more helpful than vague
    descriptions or interpretations.

    • MW101's avatar
      MW101
      Aspirant
      May 03, 2021
      I did now several TFTP reboots to get the new firmware on as described in the link. I did it exactly like described, but the power led is still flashing.
      I always got the info: unable to get responses from the server. I use the password which is at the back of the r7000 / ac1900.
      But I do get an answer when I ping it.
      I see no progress after clicking upgrade during the “erasing flash” sequence and it retries 3 times with a solid red light until I got the message with unable to get responses from the server...
      Actual firmware would be 1.0.11.116

      Thanks!
      • antinode's avatar
        antinode
        Guru
        May 03, 2021

        > [...] I did it exactly like described, [...]

         

           Perhaps, perhaps not.

         

           The TFTP recovery scheme is a multi-step procedure which offers
        multiple opportunities for user input, hence user error.  By itself,
        saying that you "did it exactly like described" it doesn't say much.  As
        usual, showing actual actions (commands) with their actual results
        (error messages, LED indicators, ...) can be more helpful than vague
        descriptions or interpretations.  Especially when using a command-line
        program, copy+paste is your friend.