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Frojas44's avatar
Frojas44
Follower
Jun 10, 2018
Solved

R6700 - not able to connect to internet

I'm having problems replacing my Router R6120 with the R6700. I've connected it the same way as previously done, to the ARRIS SB6141 Modem and even though it gets the Wi-Fi connection, it does not co...
Troubleshooting
  • Blanca_O's avatar
    Blanca_O
    Jun 17, 2018

    Hi Frojas44, 

     

    What is the color of the Internet LED status? I suggest to run the setup wizard so that it will determine the type of connection. Please click this link as your reference. If Setup wizard failed, kindly provide the error message. 

     

    Regards, 
    Blanca 
    Community Team

Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Jun 20, 2018

Hi Frojas44, 


We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

 

Regards, 
Blanca 
Community Team