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Forum Discussion
maybenotstig
Nov 11, 2020Guide
R6700 5G Connection Is Missing
My R6700 has always put out a 2G and 5G wifi connection until yesterday. 5G is no longer appearing in the list of available networks on any devices that had previously been connected to it. I updated...
- Nov 15, 2020
Bought another router from another company with 2 years of technical support for almost half the price and better performance than the R6700. I have a 5G connection again with this new router.
Thank you for absolutely nothing Netgear, aside from encouraging me to explore other router manufacturers.
plemans
Nov 11, 2020Guru - Experienced User
I don't suppose you have smart connect enabled?
It combines the 2.4ghz and 5ghz ssid into one broadcast. So you don't "see" the other wireless channel. It steers devices between the 2 bands as needed.
maybenotstig
Nov 11, 2020Guide
I don't see this option, where does it live?
- plemansNov 11, 2020Guru - Experienced User
My bad. I thought the R6700v3 had the option. it doesn't. My bad.
Does your status page show it online?
Did the ssid broadcast get disabled?
Or the 5ghz radio get disabled?
- maybenotstigNov 11, 2020Guide
Status shows the 5G channel is online.
SSID broadcast is enabled.
Radio is enabled.
- plemansNov 11, 2020Guru - Experienced User
have you checked with a a different device? maybe its a device specific issue?
Have you used a wireless scanner like inssider or acrylic to check the broadcast?
Have you tried renaming the 5ghz connection?