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Solved
R6700 Disconnecting periodically.
Logs below. Modem is SB8200, Router is R6700v2. Disconnects seem to not happen when wired in to the modem directly. Already power cycled, downgraded the firmware (and updated the firmware) and facto...
Esch wrote:Hitting the exact same issue. Same configuraiton, modem, router.
Any additional suggestions?
Sadly, no. I tried everything I could think of outside of buying a new router.
Recently, it was fixed. Lease Obtained on the modem settings is now set to 4 days and when it renews it doesn't drop internet. I didn't do anything to change this, so I can only assume it was on Xfinity's side and they finally fixed it.
Update: Factory reset, updated the firmware to V1.2.0.88_1.0.1. Still happening.
Disconnected the R6700v2, connected another old router (Linksys E1000). Did not disconnect. I was the only one on the network when I was using the E1000. Going to try and test a similar thing tonight, going to disable the wifi and make my PC the only thing on the network.
Hi Wahe, if the issue will persist, we recommend contacting the support team for further troubleshooting and isolation as this may be a hardware issue. You can always reach our support team via the link below if you need any technical assistance with your NETGEAR device.
https://www.netgear.com/home/contact-us/default.aspx
You can also call the number below.
1-888-NETGEAR (1-888-6384327)
Dexter
Hitting the exact same issue. Same configuraiton, modem, router.
Any additional suggestions?
Esch wrote:Hitting the exact same issue. Same configuraiton, modem, router.
Any additional suggestions?
Sadly, no. I tried everything I could think of outside of buying a new router.
Recently, it was fixed. Lease Obtained on the modem settings is now set to 4 days and when it renews it doesn't drop internet. I didn't do anything to change this, so I can only assume it was on Xfinity's side and they finally fixed it.
