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Forum Discussion

leetol's avatar
leetol
Initiate
Mar 14, 2017
Solved

R6700 Fails to Update Firmware or QoS over Internet

My R6700 is on firmware V1.0.1.16_10.0.30 which I had to manually update.  When I try to use the update functions in Administration or the QoS screen, it states -   "Attempting to connect to Netgea...
Firmware
Troubleshooting
  • JamesGL's avatar
    JamesGL
    Mar 23, 2017

    Hi All,

     

    Try to reset the router to factory default and manually reconfigure it. Check if the same problem after the reset.

mcseprofession's avatar
mcseprofession
Aspirant
Mar 18, 2017

Im on the model R8000 with the latest firmware at the moment V1.0.3.36_1.1.25 and I have the same problem.. I didnt have this problem until I upgraded.. I even switch to DDWRT for a few weeks for the QOS control and just switched back and still same problem.

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Mar 23, 2017

    Hi All,

     

    Try to reset the router to factory default and manually reconfigure it. Check if the same problem after the reset.

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired
      Mar 26, 2017

      Hi All,

       

      We’d greatly appreciate hearing your feedback letting us know if you need further assistance.