NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

leetol's avatar
leetol
Initiate
Mar 14, 2017
Solved

R6700 Fails to Update Firmware or QoS over Internet

My R6700 is on firmware V1.0.1.16_10.0.30 which I had to manually update.  When I try to use the update functions in Administration or the QoS screen, it states -   "Attempting to connect to Netgea...
Firmware
Troubleshooting
  • JamesGL's avatar
    JamesGL
    Mar 23, 2017

    Hi All,

     

    Try to reset the router to factory default and manually reconfigure it. Check if the same problem after the reset.

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Mar 23, 2017

Hi All,

 

Try to reset the router to factory default and manually reconfigure it. Check if the same problem after the reset.

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Mar 26, 2017

Hi All,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.