NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
R6700 Firmware update kills router
I tried to update per the insturctions sent 12/1/2017.R6700-V1.0.1.36_10.0.40 except I did it over a wireless connection and now I cannot communicate to the router even when directly connected throu...
After trying a TFTP update with a Netgear Support agent, I was given an RMA to return the unit which I did. That should solve the problem.
Did you hold it in for 10 seconds? I'm not sure if you can flash it now.but you could open a support ticket just in case. Also i sent you a PM
Some people have found that it helps to push the thing for even longer, try a minute. Remember, do it with the power on.
This is an alternative:
- Press reset for 30 seconds
- Keep pressing reset while removing power
- Keep pressing reset for another 30 seconds while apply power
Finally, if all else fails:
How to upload firmware to a NETGEAR router using TFTP | Answer | NETGEAR Support
- Awesome answer, ty. Hopefully it works for him.
Tried pushing reset for over a minute with power on. Nothing happens.
Tried pushing reset with power off then power on. Flashing many LEDs. Power LED goes amber for about 1 minute then turns flashing white.
Tried the TPTP option with amber power LED on after pressing reset over a minute. It never turns green like the instuctions say. On the 3rd retry of TFTP, a progress bar indicates firware being updated but fails halfway through.
Hi Mark_53,
If the TFTP will not work, possible hardware issue. I would suggest contacting support team for replacement.
Hi Mark_53,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
After trying a TFTP update with a Netgear Support agent, I was given an RMA to return the unit which I did. That should solve the problem.
