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Forum Discussion

Mark_53's avatar
Mark_53
Star
Dec 06, 2017
Solved

R6700 Firmware update kills router

I tried to update per the insturctions sent 12/1/2017.R6700-V1.0.1.36_10.0.40 except I did it over a wireless connection and now I cannot communicate to the router even when directly connected throu...
Firmware
  • Mark_53's avatar
    Mark_53
    Jan 06, 2018

    After trying a TFTP update with a Netgear Support agent, I was given an RMA to return the unit which I did.  That should solve the problem.

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Jan 02, 2018

Hi Mark_53,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

Mark_53's avatar
Mark_53
Star
Jan 06, 2018

After trying a TFTP update with a Netgear Support agent, I was given an RMA to return the unit which I did.  That should solve the problem.