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Forum Discussion
Mark_53
Dec 06, 2017Star
R6700 Firmware update kills router
I tried to update per the insturctions sent 12/1/2017.R6700-V1.0.1.36_10.0.40 except I did it over a wireless connection and now I cannot communicate to the router even when directly connected throu...
- Jan 06, 2018
After trying a TFTP update with a Netgear Support agent, I was given an RMA to return the unit which I did. That should solve the problem.
RegisterAgain
Jan 06, 2018Aspirant
The latest update has made my R6700 router unreliable wifi wise, any cure available?
RegisterAgain
Jan 07, 2018Aspirant
I solved my problem by removing this *** and reinstalling my ten year old Apple Time Capsule; fast. dependable internet again. Netgear can take a hike!
- d0xJan 07, 2018GuideFrustration is certainly understandable but that router you are using has its own security vulnerabilities and it's a product apple doesn't provide security updates for.
You would be better served buying a $40 router that is current than you would using an old one. Routers, at least consumer ones are notorious for security holes.
Whatever you decide to do just remember that updating via WiFi is always not advised.
That said since your device was bricked by what seems like a bad rom chip I'd call Netgear on the phone and demand replacement and I wouldn't stop until it was replaced. I'd file a complaint with the BBB and my State AG along with maybe even the FTC. Such an expensive router shouldn't die so quickly unless it was abused. It just shouldn't.
Also for future reference keep in mind routers tend to run hot so give them proper air circulation and blow any dust out of them. Heat kills.- RegisterAgainJan 08, 2018Aspirant
I bought this in November of 2016 so would not expect any "help." I used my old Time Capsule since I wanted to access the internet and my newest "old" router, a Cisco E4200, couldn't be activated since I didn't know the password, so enter the Time Capsule. I have downloaded the previous firmware and am searching for instructions on how to "flash" my Highthawk with that. I would like to do it without having to install it in my network.
- michaelkenwardJan 08, 2018Guru - Experienced User
RegisterAgain wrote:
I have downloaded the previous firmware and am searching for instructions on how to "flash" my Highthawk with that. I would like to do it without having to install it in my network.
If you mean firmware for the R6700, the Release Notes usually explain what to do.
There is a manual for the R6700 somewhere at the end of this link:
>>> R6700 | Product | Support | NETGEAR <<<
Start on page 132. But don't use the Check button. Browse to the file that you downloaded. After you have unzipped it, of course.