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Forum Discussion
R6700 Setup help
Hello! I just purchased a Nighthawk R6700 AC1750 and had trouble setting up the router. I followed the instructions in the Nighthawk app and everything, but my phone and other devices showed connecte...
meepa wrote:
I followed the instructions in the Nighthawk app and everything, but my phone and other devices showed connected but no internet.
What does the Internet LED on the device looks like now?
Is it still blinking? That usually just means "traffic".
What colour? That is the key indicator.
The mobile app is not the best way to set these things up. If possible try a wired connection and follow the QuickStart/Installation Guide.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
meepa wrote:
I power cycled my modem and the new router several times but it still said no internet.
Remember, as the documentation says, you have to do things in the correct order.
As this is a router, there is probably a modem sitting in front of it. You need to get the devices to forget any inherited settings. Among other things, that means rebooting the network.
Power cuts usually take out both the modem and the router on a network. When the power comes back on, they may start up in the wrong order, with the router starting before the modem is ready. That means that they get confused about which is in charge.
It may help to reboot the whole network in the right order.
Be sure to restart your network in this sequence:
- Turn off and unplug modem.
- Turn off router and computers.
- Plug in and turn on modem. Wait 2 minutes for it to connect.
- Turn on the router and wait 2 minutes for it to connect.
- Turn on computers and rest of network.
Hi! I did the right order for the power cycle, turned off the modem first and the router. Then I plugged in the modem and waited for the lights to stable. After that I plugged in the router. The internet LED is white but it is blinking furiously. I read the manual it said solid white light so I don't know what I did wrong. Do I have to press the rest button on the router to restart the process? Thanks for the reply!
