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Forum Discussion
R6700 v3 Firmware Update Disaster
I've already posted this elsewhere, but I'm putting this here an additional time, because it really needs Netgear's attention, and no one has ever posted anything close to a meaningful fix. The ...
How was the FW updated on the Router? Wired or wireless connection? Manual or autoupdate?
A factory reset will be needed to check to see if you can gain access to the routers web page at 192.168.1.1. I would disconnect the router from the ISP modem as well and use just 1 wired PC connected to the router.
1. It was updated using a wired connection, not that that matters since the router connected to Netgear servers to get the update.
2. I believe I stated that I am not doing a factory reset on this router. I also explained, very clearly, why: It will kill it altogether. It is not a solution in this case and I am not doing it.
Factory reset would be needed as a valid troubleshooting setup. You can save off the current configuration to file prior to the reset to save time after ther reset. Otherwise, you'll need to contact NG support:
https://my.netgear.com/support/contact.aspx
Good Luck.