NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

barbaric's avatar
barbaric
Tutor
Oct 28, 2016
Solved

R6700 won't access Seagate 5tb through usb 3.0, only usb 2.0 hub

I have a nighthawk r6700 router that works fine with several hard drives I've tried (up to 4tb).  Today I bought a Seagate 5tb Backup Plus, but the router does not recognize it when connected directl...
Troubleshooting
  • JamesGL's avatar
    JamesGL
    Dec 29, 2016

    Hi barbaric,

     

    You can check the R7000. They share the same list. If its not on the list, try to use a different USB 3.0 drive just to make sure that the USB 3.0 port is working.

     

barbaric's avatar
barbaric
Tutor
Dec 29, 2016

The main problem with the KB article is that the router I have, R6700, is not listed.

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Dec 29, 2016

Hi barbaric,

 

You can check the R7000. They share the same list. If its not on the list, try to use a different USB 3.0 drive just to make sure that the USB 3.0 port is working.