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alrockaz's avatar
alrockaz
Aspirant
Feb 21, 2018
Solved

R6700 won't connect to Kindle

My Kindle Paperwhite, 2016 model, lost its connection to my router. Other than firmware, nothing has changed. Same SSID, same password, same settings for Channel (Auto), etc. I've restarted the router and the Kindle. I've changed the channel on the router, as well as the max speed. I even tested a second Kindle and got the same result. "Your Kindle is unable to connect to the Wi-Fi network "Midnight"."

 

I confirmed other devices can connect to Midnight wirelessly - I turned off cell data on my phone, connected to this SSID and got on the Internet.

 

Is there some known issue between Kindle firmware and this router's firmware? 

  • I've been out of town and have not been able to test a solution. But on my return, the KIndles both worked without any modification to them or to the router. After days of failures, restarts. etc, suddenly success.

4 Replies

  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired

    Hi alrockaz,

     

    Try to reset the router and configure it manually.

    • JamesGL's avatar
      JamesGL
      NETGEAR Employee Retired

      Hi alrockaz,

       

      We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

      • alrockaz's avatar
        alrockaz
        Aspirant

        I've been out of town and have not been able to test a solution. But on my return, the KIndles both worked without any modification to them or to the router. After days of failures, restarts. etc, suddenly success.