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Forum Discussion
alrockaz
Feb 21, 2018Aspirant
R6700 won't connect to Kindle
My Kindle Paperwhite, 2016 model, lost its connection to my router. Other than firmware, nothing has changed. Same SSID, same password, same settings for Channel (Auto), etc. I've restarted the router and the Kindle. I've changed the channel on the router, as well as the max speed. I even tested a second Kindle and got the same result. "Your Kindle is unable to connect to the Wi-Fi network "Midnight"."
I confirmed other devices can connect to Midnight wirelessly - I turned off cell data on my phone, connected to this SSID and got on the Internet.
Is there some known issue between Kindle firmware and this router's firmware?
I've been out of town and have not been able to test a solution. But on my return, the KIndles both worked without any modification to them or to the router. After days of failures, restarts. etc, suddenly success.
4 Replies
- JamesGLNETGEAR Employee Retired
Hi alrockaz,
Try to reset the router and configure it manually.
- JamesGLNETGEAR Employee Retired
Hi alrockaz,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
- alrockazAspirant
I've been out of town and have not been able to test a solution. But on my return, the KIndles both worked without any modification to them or to the router. After days of failures, restarts. etc, suddenly success.