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Forum Discussion
R6700
I have a new Apple iPad device that I was able to connect thru my router but I had to reset the iPad and start over. But now since the reset it can't connect to wifi. I can see my wifi name but it can...
I'm not sure where I am supposed to download the Genie app. It doesn't appear to be on Apple store.
In your response you refer me to manual. What manual? It could be right here in front of my face but I'm not seeing it.
I'm unsure how the modem, router and Apple iMac are to be wired for the internet. It got changed yesterday and not sure how to get it back?
I'm rather. desperate to get this up and running properly IF POSSIBLE as I have several projects I need to complete one of which was due yesterday.
Any additional guidance is appreciated. I'm a proficient and productive writer but when it comes to putting stuff together whether its a bathroom vanity or working with computers to set them up, I basically suck. Thanks, at any rate, for assistance given or pleaded for?
kcsummer wrote:
In your response you refer me to manual. What manual? It could be right here in front of my face but I'm not seeing it.
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Nighthawk R6700 | AC1750 Smart WiFi Router | NETGEAR Support
I'm unsure how the modem, router and Apple iMac are to be wired for the internet.
That is kind of important.
The Modem is the thing that is wired to the outside world and the Internet.
The Router is wired to the Modem.
The iMac is wired (or wifi'd) to the router.
Work on it a step at a time.
The Genie I guess is supposed to be available for download from Netgear but when I attempted to do so I got this message:
OOPS We couldn't find the page you're looking for. Let's get you back to somewhere you'd rather be.
But then it didn't get me anywhere else whether I'd rather be there or not?
Oops! We couldn’t find the page you're looking for.
Let’s Oops! We couldn’t find the page you're looking for.
OMG all those diagrams and arrows and charts send my dyslexic mind into a downward spiral and might as well be written in Greek.
I would like to say that as far as my former Networks "NETGEAR70" and "NETGEAR75" that quit functioning and then disappeared -- that after the hard reset of router and modem at some point they have REAPPEARED. Somewhat. They still don't work but they are listed. Do you think that all the elements are still there as when they were originally set up?
The yellow cable in the diagram doesn't fit into any opening where the disagram shows it to be on the Netgear Router.
There's a blue cable coming from the router but its not plugged in anywhere, don't know where its supposed to go if anywhere.
I am totally clueless. A little bit of knowledge can be a dangerous thing and I definitely fall into the category of a VERY LITTLE BIT of knowledge.
In my defense, I would say it wasn't always so. But with retirement I quit following all that technology stuff and what's left is an empty shell of my former self in the marketplace.
A mind is a terrible thing to waste. Somebody else said that, not me, I'm just agreeing. Except in certain environments there's not much choice and that's where I am. I moved from a large metro area to a dead and/or dying town of 500 people because in the midst of the "pandemic" it was the only place I could find and afford. BAD MISTAKE because now I think I'm afflicted with "Wasting Away" Disease. Which matters not to my Netgear Router. Just an explanation or defense after having FALLEN from grace in the world of business.
Here, alone, as I am in this dried up excuse for a town (where you can buy a gallon of gas, and a soft drink in your choice of paper or plastic cup and that's about it. I feel hopelessly unable so I'm sure you have other important things to do. Thank you for your help.
Apple Store says the Net Genie is designed for the iPad and mine doesn't work because it can't connect to the internet. Must be an example of CATCH 22. And anyway about the Net Genie - here's what Apple has to say:
The item you’ve requested is not currently available in the U.S. store.
I hate Apple.
If I take the middle cable out of the back of the modem and put it into the back of the Apple Desktop then the desktop still works.
If I take it out of the Desktop and put it into the Router then NOTHING WORKS.
So I guess I should be grateful the desktop still works and leave well enough alone because if that goes then I will be isolated with no means of communication other than smoke signals.