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Forum Discussion
edinfla
Dec 14, 2020Guide
R6700v.2 reboots every few hours after installing firmware V1.2.0.76_1.0.1
We use Amazon Firesticks to watch TV and every few days we would lose the router connection. I installed firmware version: V1.2.0.76_1.0.1 and now the problem happens every few hours. I have reset th...
edinfla
Dec 14, 2020Guide
I have downloaded and installed the previous version of the firmware. I'll let you know.
Many thanks.
edinfla
Dec 15, 2020Guide
After just about 24 hours I have not had any reboots. I can only assume it was the new firmware. How does Netgear handle things like this? Should I try to contact them and let them know there is an issue? Do they monitor this forum?
- plemansDec 15, 2020Guru - Experienced User
They do tend to watch the forums for trends. A couple devices having an issue tends to be more device specific but if they're seeing repeated cases on the forum, then it tends to be a firmware issue.