NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
TPreston3790
Aug 13, 2021Aspirant
R6700v2 - 1-2 second intermittent disconnects
Hello! So I think my router (and possibly modem) might be on their last legs, but I wanted to see if y'all have any alternative solutions other than just buying a new modem and router. They are about...
plemans
Aug 13, 2021Guru - Experienced User
You have the R6700?
What firmware is on it?
what modem/gateway is it connected to?
do all devices drop? just one? Just wireless?
- TPreston3790Aug 13, 2021Aspirant
Hey! Yes the R6700v2.
Connected to an Arris Surfboard SB6190
Everything drops. I have an xbox (hard wired in), personal pc, and work pc that are on wifi and they have all dropped simultaniously. Seems to be a total connection thing not just one device.
I have V1.2.0.76_1.0.1 which shows to be the latest one when i check for updates.
- michaelkenwardAug 14, 2021Guru - Experienced User
TPreston3790 wrote:
Connected to an Arris Surfboard SB6190
Standard modem only device with no built-in router to get in the way.
TPreston3790 wrote:
I have V1.2.0.76_1.0.1 which shows to be the latest one when i check for updates.
Not the most reliable guide if you mean getting the thing to check the firmware.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
That page will also have any software, firmware and drivers for your device, if they exist.- TPreston3790Aug 15, 2021Aspirant
Thank you for the reply! I went to the support page and I do indeed have the latest firmware update. Seems as everything is as up to date as possible. Any ideas?