NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
R6700v2 - 1-2 second intermittent disconnects
Hello! So I think my router (and possibly modem) might be on their last legs, but I wanted to see if y'all have any alternative solutions other than just buying a new modem and router. They are about...
Hey! Yes the R6700v2.
Connected to an Arris Surfboard SB6190
Everything drops. I have an xbox (hard wired in), personal pc, and work pc that are on wifi and they have all dropped simultaniously. Seems to be a total connection thing not just one device.
I have V1.2.0.76_1.0.1 which shows to be the latest one when i check for updates.
TPreston3790 wrote:
Connected to an Arris Surfboard SB6190
Standard modem only device with no built-in router to get in the way.
TPreston3790 wrote:
I have V1.2.0.76_1.0.1 which shows to be the latest one when i check for updates.
Not the most reliable guide if you mean getting the thing to check the firmware.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
That page will also have any software, firmware and drivers for your device, if they exist.
Thank you for the reply! I went to the support page and I do indeed have the latest firmware update. Seems as everything is as up to date as possible. Any ideas?
do you have a screen snip of the modems logs and cable connections page?
When everything is dropping, its always good to rule out the modem first
Sun Aug 01 17:05:47 2021 3 No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:3a:f3:0b;CMTS-MAC=00:38:df:08:86:b4;CM-QOS=1.1;CM-VER=3.0; Sat Aug 07 22:20:39 2021 6 TLV-11 - unrecognized OID;CM-MAC=5c:e3:0e:3a:f3:0b;CMTS-MAC=00:38:df:08:86:b4;CM-QOS=1.1;CM-VER=3.0; Mon Aug 09 13:51:31 2021 3 No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:3a:f3:0b;CMTS-MAC=00:38:df:08:86:b4;CM-QOS=1.1;CM-VER=3.0; Tue Aug 10 13:21:58 2021 6 TLV-11 - unrecognized OID;CM-MAC=5c:e3:0e:3a:f3:0b;CMTS-MAC=00:38:df:08:86:b4;CM-QOS=1.1;CM-VER=3.0; Tue Aug 10 14:24:32 2021 3 No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:3a:f3:0b;CMTS-MAC=00:38:df:08:86:b4;CM-QOS=1.1;CM-VER=3.0; Wed Aug 11 12:20:44 2021 6 TLV-11 - unrecognized OID;CM-MAC=5c:e3:0e:3a:f3:0b;CMTS-MAC=00:38:df:08:86:b4;CM-QOS=1.1;CM-VER=3.0; Wed Aug 11 13:41:42 2021 3 No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:3a:f3:0b;CMTS-MAC=00:38:df:08:86:b4;CM-QOS=1.1;CM-VER=3.0; Wed Aug 11 15:08:32 2021 6 TLV-11 - unrecognized OID;CM-MAC=5c:e3:0e:3a:f3:0b;CMTS-MAC=00:38:df:08:86:b4;CM-QOS=1.1;CM-VER=3.0; Thu Aug 12 11:53:13 2021 3 No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:3a:f3:0b;CMTS-MAC=00:38:df:08:86:b4;CM-QOS=1.1;CM-VER=3.0; Thu Aug 12 18:09:01 2021 6 TLV-11 - unrecognized OID;CM-MAC=5c:e3:0e:3a:f3:0b;CMTS-MAC=00:38:df:08:86:b4;CM-QOS=1.1;CM-VER=3.0; Thu Aug 12 18:21:16 2021 3 No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:3a:f3:0b;CMTS-MAC=00:38:df:08:86:b4;CM-QOS=1.1;CM-VER=3.0; Thu Jan 01 00:02:29 1970 3 DHCP failed - DHCP Solicit sent, No DHCP Advertise received;CM-MAC=5c:e3:0e:3a:f3:0b;CMTS-MAC=00:38:df:08:86:b4;CM-QOS=1.1;CM-VER=3.0; Fri Aug 13 14:35:22 2021 6 TLV-11 - unrecognized OID;CM-MAC=5c:e3:0e:3a:f3:0b;CMTS-MAC=00:38:df:08:86:b4;CM-QOS=1.1;CM-VER=3.0; Fri Aug 13 14:47:36 2021 3 No Ranging Response received - T3 time-out;CM-MAC=5c:e3:0e:3a:f3:0b;CMTS-MAC=00:38:df:08:86:b4;CM-QOS=1.1;CM-VER=3.0;
