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Forum Discussion
kschmitt23
Jun 08, 2018Aspirant
r6700v2 -Cannot Login into my router
So, I've had this router for a few months and it's worked great. We just moved into a new place and had to have Mediacom for our internet, they came in and set up their modem and everything on Tuesd...
- Jun 13, 2018
Hi kschmitt23,
May I please know the brand and model of the modem. Per your last update, Internet LED is amber. Do you have Internet connection straight from the modem?
Please temporarily disconnect the router from the modem, leave the computer connected to the router WiFi network and try accessing the network.
Regards,
Blanca
Community Team
Blanca_O
Jun 13, 2018NETGEAR Employee Retired
Hi kschmitt23,
May I please know the brand and model of the modem. Per your last update, Internet LED is amber. Do you have Internet connection straight from the modem?
Please temporarily disconnect the router from the modem, leave the computer connected to the router WiFi network and try accessing the network.
Regards,
Blanca
Community Team