NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
silverhand
Apr 25, 2018Aspirant
R6700v2 2.4ghz not working, but 5ghz is fine
I have seen many people posting about the same problem and then we are told to do updating the firmware and factory reset. I have done all those are suggested. And my 2.4ghz wifi is still not working...
- Jun 05, 2018
Hi silverhand,
Was this working before?
I suggest to change 2.4GHz wireless channel.
How do I change the wireless channel on my NETGEAR router?
For isolation, please enable 2.4GHz Guest network and check if you can detect the network.
How do I set up a guest network on my Nighthawk router?
Regards,
Blanca
Community Team
silverhand
Jun 01, 2018Aspirant
Yes. I reset everything many times after the update.
Blanca_O
Jun 05, 2018NETGEAR Employee Retired
Hi silverhand,
Was this working before?
I suggest to change 2.4GHz wireless channel.
How do I change the wireless channel on my NETGEAR router?
For isolation, please enable 2.4GHz Guest network and check if you can detect the network.
How do I set up a guest network on my Nighthawk router?
Regards,
Blanca
Community Team