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Forum Discussion
Warp929
Jul 19, 2022Aspirant
R6700v2 (AC1750) Now limiting connections to 16
Hello. I have a R6700v2 (AC1750) which just started limiting Wifi connection on 2.4GHz to 16 connections. Devices that are capable of 2.4 or 5GHz will connect fine on 5GHz but not on 2.4GHz since 1...
- Jul 19, 2022
Looks like there was new firmware pushed out in may. did this just start recently?
Anytime theres an issue after a firmware upgrade, we usually recommend a factory reset.
did you try that?
Or try downgrading back a version of firmware?What modem/gateway is it connected to?
Kitsap
Jul 19, 2022Master
Warp929 wrote:
I have power cycled the R6700v2, the cable modem, and many of the devices several times. Which one is allowed to connect to the router depends on which device boots up first.
With a number on/off cycles undertaken, it may be time for a sequential restart of your network.
In general you restart your LAN from the outside in.
Power down your modem, disconnect the coax, Ethernet, and power cables. Let the device set for a few minutes.
Power down your router and disconnect the power cord.
Back to the modem, connect the coax cable and power cord. Power up the modem and give it plenty of time to boot and stabilize. Next connect the Ethernet cable to the router.
At the router, connect the power cord and power up. Give the router plenty of time to boot and stabilize.
Check your IoT devices.
Warp929
Jul 19, 2022Aspirant
I took the slow and patient approach as Kitsap suggestion but it did not help. I still had to unplug a smart device to get a different smart device to connect.
I doubt this issue had anything to do with Spectrum because connected devices worked great. I even tried a laptop connected directly to the modem to be sure.
In the end the solution was to do a factory reset as plemans suggested Once I got everything configured as it was, all components connected again. I'm back up to 25.
Thanks everybody for the tips.