NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
bmkantor
Nov 12, 2023Tutor
R6700v2 Cannot Turn On Access Control
I'm running outer Firmware Version V1.2.0.92_1.0.1 (latest) on my R6700v2 and I cannot turn on access control. I select "Security" then "Access Control" and check the box to "Turn on Access Control" ...
- Nov 12, 2023
I would try from scratch. Whenever I've had an issue with firmware, its usually in the backup as well.
I'd keep with the latest and see if it works. If it doesn't, you can always downgrade and see if it was a firmware issue or just a setting not carrying over correctly
Kitsap
Nov 12, 2023Master
What is the brand name and model number of the modem/ONT that is connected to the internet upstream of your R6700v2?
bmkantor
Nov 12, 2023Tutor
My cable modem is a Motorola MB742. I don't understand why that would matter, but I'm open to any thoughts on how to resolve this issue.
- plemansNov 12, 2023Guru - Experienced User
You're on the newest firmware. Maybe something changed in firmware. You could always try a factory reset and see if that fixes the issue
- bmkantorNov 12, 2023Tutor
Thanks. I'll try a factory reset next. Do you think it would be ok to restore settings from a backup or should I reconfigure it from scratch. Should I also continue to use the latest firmware or downgrade?
- plemansNov 12, 2023Guru - Experienced User
I would try from scratch. Whenever I've had an issue with firmware, its usually in the backup as well.
I'd keep with the latest and see if it works. If it doesn't, you can always downgrade and see if it was a firmware issue or just a setting not carrying over correctly
- KitsapNov 12, 2023Master
bmkantor wrote:My cable modem is a Motorola MB742. I don't understand why that would matter, but I'm open to any thoughts on how to resolve this issue.
It matters a great deal if your modem is a combination device that is also attempting to perform routing functions on your LAN. Yours is a plain modem, so no issue.