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R6700v2 Freezing when USB Drive is plugged in
Hoping that someone can help here. I have a Nighthawk R6700v2 that has been working flawlessly on the previous Firmware. When i recently updated to the latest (V1.2.0.4_1.0.2), everything was wor...
Hi James,
I have received the replacement unit, set it up and downloaded the new firmware. I plugged my HDD in and setup readyshare with success - no freezing!
Apparently it was a defect, just with an odd timing. Customer service was good. Thanks again for your responses.
Hi James
Thanks for your help here. I did roll-back the firmware to the previous one and had the same issue. I tried different cables, different HDD and no luck!
I just got off the phone earlier with NETGEAR Tech Support who took me through all of the things that I tried again, and they determined that it must be a hardware issue and will replace it under warranty.
Thanks again for your reply. Strange that it coincided with a firmware update then subsequent power-cycle?!?!
Hi mrcatj,
Update us once you receive the replacement unit.
Hi James,
I have received the replacement unit, set it up and downloaded the new firmware. I plugged my HDD in and setup readyshare with success - no freezing!
Apparently it was a defect, just with an odd timing. Customer service was good. Thanks again for your responses.
Hi mrcatj,
I am glad to know it works now. It was a pleasure assisting you.