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Netfear32-AR's avatar
Netfear32-AR
Aspirant
Jul 04, 2022
Solved

r6700v3 - Firmware Check Error

First experienced wifi speed issues, paying xfinity for gigabite plan but only getting 50 - 160 mbps through router. When plugged into directly to modem, gets about 990 mbps.    Attempted to update...
  • plemans's avatar
    Jul 04, 2022

    A couple points. 

    1. what modem/gateway are you connected to? 

    2. If you don't know the password to get in and don't have password recovery setup/or know the answers, you'd need to factory reset to get back in. 

    3. I'd factory reset. During the reinstall, leave access control, traffic monitoring, qos, and parental controls all disabled. 

    4. How are you testing speeds? hardwired? Wireless? 2.4ghz? 5ghz?

    5. keep in mind, the R6700 isn't going to hit gigabit speeds over wireless. It will wired but not wireless.