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Forum Discussion
Netfear32-AR
Jul 04, 2022Aspirant
r6700v3 - Firmware Check Error
First experienced wifi speed issues, paying xfinity for gigabite plan but only getting 50 - 160 mbps through router. When plugged into directly to modem, gets about 990 mbps. Attempted to update...
- Jul 04, 2022
A couple points.
1. what modem/gateway are you connected to?
2. If you don't know the password to get in and don't have password recovery setup/or know the answers, you'd need to factory reset to get back in.
3. I'd factory reset. During the reinstall, leave access control, traffic monitoring, qos, and parental controls all disabled.
4. How are you testing speeds? hardwired? Wireless? 2.4ghz? 5ghz?
5. keep in mind, the R6700 isn't going to hit gigabit speeds over wireless. It will wired but not wireless.
plemans
Jul 04, 2022Guru - Experienced User
A couple points.
1. what modem/gateway are you connected to?
2. If you don't know the password to get in and don't have password recovery setup/or know the answers, you'd need to factory reset to get back in.
3. I'd factory reset. During the reinstall, leave access control, traffic monitoring, qos, and parental controls all disabled.
4. How are you testing speeds? hardwired? Wireless? 2.4ghz? 5ghz?
5. keep in mind, the R6700 isn't going to hit gigabit speeds over wireless. It will wired but not wireless.
- Netfear32-ARJul 06, 2022Aspirant
Thank you! I went ahead and did a factory reset. Now I'm getting 400+ mbps. Still not the expected 990 I was hoping/expecting.
- plemansJul 06, 2022Guru - Experienced User
What modem/gateway do you have?
What firmware is on the router?
When you factory reset and reinstalled, did you use if a backup? If so, don't.
Do you have IPv6 enabled?
How are you testing? What device? what website/app?