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Forum Discussion
PatrickDee
May 18, 2021Aspirant
R6700V3 - Needs to be rebooted every day
Hello, I am hoping this is simple; but can't find any clear guidance. I have to constantly reboot my router. Yes, it has the latest firmware. I don't lose the hardwired connection to my desktop. ...
plemans
May 18, 2021Guru - Experienced User
Since you updated firwmare, did you ever do a factory reset?
The R6700v3 got the netgear armor upgrade several generations ago. Some devices needed a factory reset and new install (not from a backup) to get them functioning properly again.
Others, needed to downgrade to prior to armor. If you want to try this, install version 1.0.3.66 of the firmware. then do the factory resets, new install. Make sure to disable auto-updates and try it.
- PatrickDeeMay 18, 2021Aspirant
I did a factory reset a couple of months ago. The issue has been constant pre & post reset. I'm not going to continue fighting this as it seems it is a Netgear issue. If someone from Netgear is reading this please note that I will be contacting the NY AG's office within the next few days. They are clearly taking these matters seriously. Or, have someone from your techincal support department reach out to me. Thanks.
- plemansMay 19, 2021Guru - Experienced User
1. threatening to file lawsuits is only going to get you kicked off here as its part of the terms and conditions.
2. we're not netgear. this is the community support forum. where members of the public help out. So threats/complaints basically get your posts ignored and less help as we're volunteers just trying to help out.
3. did you ever try downgrading the firmware? I'd recommend trying version 1.0.3.66. install that over a harwired connection, then do a factory reset, and a new install. disable auto-updates.
- PatrickDeeMay 19, 2021Aspirant
Please close this ticket as unresolved. I appreciate the help from the community; but expect more support from Netgear.