NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
PatrickDee
May 18, 2021Aspirant
R6700V3 - Needs to be rebooted every day
Hello, I am hoping this is simple; but can't find any clear guidance. I have to constantly reboot my router. Yes, it has the latest firmware. I don't lose the hardwired connection to my desktop. ...
PatrickDee
May 18, 2021Aspirant
I did a factory reset a couple of months ago. The issue has been constant pre & post reset. I'm not going to continue fighting this as it seems it is a Netgear issue. If someone from Netgear is reading this please note that I will be contacting the NY AG's office within the next few days. They are clearly taking these matters seriously. Or, have someone from your techincal support department reach out to me. Thanks.
plemans
May 19, 2021Guru - Experienced User
1. threatening to file lawsuits is only going to get you kicked off here as its part of the terms and conditions.
2. we're not netgear. this is the community support forum. where members of the public help out. So threats/complaints basically get your posts ignored and less help as we're volunteers just trying to help out.
3. did you ever try downgrading the firmware? I'd recommend trying version 1.0.3.66. install that over a harwired connection, then do a factory reset, and a new install. disable auto-updates.
- PatrickDeeMay 19, 2021Aspirant
Please close this ticket as unresolved. I appreciate the help from the community; but expect more support from Netgear.
- plemansMay 19, 2021Guru - Experienced User
this isn't a "ticket"
this is a support forum. You can mark it solved but it doesn't really benefit as it wasn't solved.
did you try the downgrade of the firmware?
- PatrickDeeMay 19, 2021Aspirant
Appreicate the clarification and the help. I will reach out to Netgear directly as I purchased the product from them and it is their help I am ultimately seeking. I'm sure the "Netgear Community" serves a valuable purpose, but it doesn't help me as I am wasting time and money on something the vendor should have a ready solution for. Support on, community.