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Forum Discussion
norSch
Oct 06, 2023Aspirant
R6700v3 connects to internet about every 60 minutes
Looking at my log I see that the router connects to the internet about every 30 or 60 minutes. I don't see any entries indicating that it lost internet connection. This doesn't seem to affect my TV ...
- Oct 10, 2023
HI Guys,
Surprise. It looks like COMCAST has fixed whatever was causing the router to reconnect to the internet every hour. I haven't had any more reconnects since 15:00 yesterday.
Nothing changed here so I had to be COMCAST.
Cheers
FURRYe38
Oct 06, 2023Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
I'd check with the ISP modem and service to see whats happening there. The router relies upon the ISP modem to be in good working order. Modems can cause problems as well and thus the router is reporting it maybe in this way.
norSch
Oct 06, 2023Aspirant
The router is running V1.0.4.126_10.0.102 . My ISP is Comcast and the modem is Arris TM822. Comcast was out and replaced the drop cable ans indicated that there may be an issue with the Amp on the pole and referred it to maintenance..
I'm looking to replace the modem with a new model. That may fix things. Like I said, it doesn't seem to be causing any usage issues so it's not a major deal.
- FURRYe38Oct 06, 2023Guru - Experienced User
Sounds the the router is noticing the drop from the modem an the drop maybe a quick drop and reconnect.
This shouldn't be happening every hour though.