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Forum Discussion
R6700v3 Daily Internet Drops Requiring Restart
I am currently running Firmware Version V1.0.4.128_10.0.104 and about once a day my internet connection will drop both wifi and ethernet connection. I tried factory resetting the router and the issue has still persisted. I have heard downgrading firmware is an option but have waited to try so as I see no public issues with this firmware.
When the drop happens even the ethernet connection does not allow me to access the admin panel (through the default gateway). So would this indicate a modem issue? The modem is a Technicolor tc4400-am and has no error indication lights on (all green like normal use) or is this still a problem with my Netgear Router?
Any additional troubleshooting tips would be appreciated!
1 Reply
the technicolor is a modem only device.
The only thing I could see wrong with it is that it has 2x ethernet ports. But most ISP's only allow 1 public IP address therefore only 1 device can be connected to it. If you have something else connected, disconnect it and just use the router.
If not, then I'd try downgrading the firmware on the router and doing a factory reset/reinstall (good idea after changing firmwares)
