NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
R6700v3 firmware 1.0.4.118 caused connection problems
Thunderbird could not connect to imap servers. SplashTop said no internet. TomTom MyDrive Connect said no internet. Chrome would say site unavailable and then later connect. I went back to previo...
- New 120 Rev appears to be out and fixes the issue, along with others. Running it 5 days now, so far so good.
I can confirm that R6700v3 with 1.0.4.118 firmware has serious issues.
(just for information, my computer is connected to router via ethernet)
Immediately after installing I got the following errors in Microsoft Edge with every other website I visited.
"Hmmm… can't reach this page
server IP address could not be found."
I checked every single network setting in Windows 10 to make sure nothing had changed (and nothing did).
I checked every router setting and everything was correct.
I did not change one setting on my computer or router because everything was correct.
Went back to 1.0.4.106 and everything is perfect again.
(never had any problems with all the past firmware upgrades, and NEVER had to reset and setup up router again after a firmware upgrade/downgrade)
Same thing happened to me...
Did the upgrade before going to bed and next day my internet was all fscked up.
Unhappily, I spent the best part of 3 hours trying to diagnose the issue (having forgotten about the firmware upgrade as I slept).
I even called my ISP (Cox) for help and they told me a lie (that there was a service outage) just to get me off the phone.
It wasn't until finally plugged the cable modem directly into my desktop (thus bypassing the borked router) that I realized that the router was the problem and I remember the fimware upgrade.
I swung by here, saw that other folk were reporting the same issue and them got the older firmware from netgear and downgraded.
All has been well since.
I've had my router a couple of years and can't get thru on telephone support anymore. Is there any other way to raise this issue with Netgear so they can fix the problem?
I'll post a summary here of what I posted in another thread about DNS probe errors. Complely agree. Spent close to a day debugging this firmware on 2 routers on completely different ISPs, both returning intermittent DNS errors 0101 = Reply code: Refused (5) on wireshark trace of port 53. Not the ISPs problem. Didn't matter if using cloudflare or google public DNS configured within internet settings. Yes, when revert to version R6700v3-V1.0.4.106_10.0.80 back in business.
Only problem now is how to go forward? Cannot update to latest firmware anymore unless netgear fixes this terrible release (where is QA?).
Similar issues R8300 Firmware Version V1.0.2.154
I would be suprised if Netgear is not monitoring this. I think they are working on it, but it takes time to fix. You have to find out why then you must find out how. I work some with code. It just takes one bit to mess it up.
It would be nice if someone from Netgear would just say " Hey there is an issue we are working on it".
My roll back fixed the issue, but what security flaws were fixed in the update. The release notes just say:
Security Fixes:
- Fixes security issues
I just had some DNS error show. maybe my roll back wasnt as good as i stated.
DNS_PROBE_FINISHED_NXDOMAIN
DNS_PROBE_FINISHED_BAD_CONFIG