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Forum Discussion
MaxNolder
Aug 03, 2021Tutor
R6700v3 firmware 1.0.4.118 caused connection problems
Thunderbird could not connect to imap servers. SplashTop said no internet. TomTom MyDrive Connect said no internet. Chrome would say site unavailable and then later connect. I went back to previo...
- Sep 24, 2021New 120 Rev appears to be out and fixes the issue, along with others. Running it 5 days now, so far so good.
snevel
Aug 08, 2021Guide
Same thing happened to me...
Did the upgrade before going to bed and next day my internet was all fscked up.
Unhappily, I spent the best part of 3 hours trying to diagnose the issue (having forgotten about the firmware upgrade as I slept).
I even called my ISP (Cox) for help and they told me a lie (that there was a service outage) just to get me off the phone.
It wasn't until finally plugged the cable modem directly into my desktop (thus bypassing the borked router) that I realized that the router was the problem and I remember the fimware upgrade.
I swung by here, saw that other folk were reporting the same issue and them got the older firmware from netgear and downgraded.
All has been well since.
I've had my router a couple of years and can't get thru on telephone support anymore. Is there any other way to raise this issue with Netgear so they can fix the problem?
justanguser2
Aug 08, 2021Tutor
I'll post a summary here of what I posted in another thread about DNS probe errors. Complely agree. Spent close to a day debugging this firmware on 2 routers on completely different ISPs, both returning intermittent DNS errors 0101 = Reply code: Refused (5) on wireshark trace of port 53. Not the ISPs problem. Didn't matter if using cloudflare or google public DNS configured within internet settings. Yes, when revert to version R6700v3-V1.0.4.106_10.0.80 back in business.
Only problem now is how to go forward? Cannot update to latest firmware anymore unless netgear fixes this terrible release (where is QA?).
- robjakAug 08, 2021Luminary
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