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R6700v3 Firmware update V1.0.4.122_10.0.95 problem
Attempted update to Firmware ver V1.0.4.122_10.0.95 via Nighthawk iOS (WiFi) app this morning. The update failed in the app and I was prompted to Try Again, which I did. Failed again. Then, went to W...
Update: After doing a factory reset on my router, I was able to successfully access the Admin page via PC. Then, after restoring settings via backup from the previous firmware version, I once again lost access to the Admin page on the PC. However, I was able to access the more limited Admin pages via the iOS app (missing such key items as SSID config's, backup/restore settings options, etc.). Internet connectivity was actually fine via PC (wired Ethernet connection) as well as via WiFi devices (able to confirm all devices connected within the iOS app's Admin panel). Even though I was able to access Internet from that point on from all devices, being completely unable to access the full router Admin site from the PC was not going to be acceptable long-term.
I wound up doing another factory reset to the router (which, again, preserved the firmware update itself to ver 1.0.4.122_10.0.95) and then manually restoring all of my settings as best as I could recall from memory (*not* from a previous backup file), making sure to turn OFF the auto-update firmware setting (default setting was to ON) and resolving to never again initiate a router firmware update via the iOS app's Admin panel, as others have also suggested. Since doing this, everything appears to have been working normally in terms of Internet connectivity and access to full Admin page via wired PC, as well as the more-limited Admin panel on iOS app via WiFi.
Although those steps resolved my problem, it is still disappointing that Netgear did not proactively note this was a possibility before proceeding with the upgrade. Also, that it is, apparently, not possible for me to view my earlier backup file's settings in order to confirm that I've correctly set all of my router's settings manually to match the way that I had it configured before.
I would suggest that Netgear disable the ability to update firmware via WiFi app (restricting firmware updates to be initiated from a wired PC only) or, at the least, include a warning that starting an update via WiFi app can lead to inability to access router's Admin page from PC going forward. Also, please set the default setting for auto firmware updates to OFF so that a user must opt-in for auto-updates or manually start update process when convenient for user to do so...
Thanks to all for your suggestions & attempts to help!
Rocket45
The firmware update from Netgear v1.0.4.122_10.0.95 bricked the login page for my model (R6400v2). Netgear WTF! I login to 192.168.1.1 and see a prompt that a firmware update is availlable. I look up what security vulnerabilites it fixes and decide to click update.
When it finished the router still works, but the login screen now just gives "unable to connect" errors.
I would recommend NOT to reset your router. Because if the reset doesn't fix the login address, then all you've done is brick your router completely.
The only way I can see this getting resolved is Netgear fixing their mistake. Announcing they fixed it and have the firmware pushed out. Then when you reset the router (maybe?) it'll fetch the firmware automatically since the default is Auto Firmware Update = ON.
Can't say it'll work. Might not work unless the router is set up. So for now I have a router bricked by Netgear. Awesome.
JayInTech wrote:
I would recommend NOT to reset your router. Because if the reset doesn't fix the login address, then all you've done is brick your router completely.
Not really. The term "bricked" is widely abused. It is best reserved for devices with corrupt firmware. A reset isn't going to cause that.
Then again, it is very hard to understand most of this message.
michaelkenward wrote:
JayInTech wrote:I would recommend NOT to reset your router. Because if the reset doesn't fix the login address, then all you've done is brick your router completely.
Not really. The term "bricked" is widely abused. It is best reserved for devices with corrupt firmware. A reset isn't going to cause that.
Then again, it is very hard to understand most of this message.
What can't you understand? Before the most recent firmware update the router works fine. Then update to firmware v1.0.4.122 and it disables access to the router's default setup address (192.168.1.1) aka routerlogin.net
Now there is no access to the router's menu. If you reset your router you will (likely) be unable to access the router's setup options because of the new firmware making the login screen inaccessible. This is a new bug. You're assuming a reset will fix it. How do you know? You don't.
Since this is caused by firmware it's very likely that the user would NOT be able to setup the router after a reset. What would you call that? Don't liked bricked? Ok, how about disabled? blocked, stopped, broken, inaccessible.
This same firmware version has caused the same problem on my R6400. The firmware messed up the ability to log in to the setup address. The advice to just "reset the router" is ill advised imo. Especially if the router is currently "working" with the current config in place.
If the user has Auto Update = ON, then all they can hope for is a firmware fix that auto-installs and fixes the problem this version created.
I never have that automatic firmware on for that same reason. If your router is actually bricked, try unbricking it with tftp method.
