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Forum Discussion
Solved
R6700v3 Firmware update V1.0.4.122_10.0.95 problem
Attempted update to Firmware ver V1.0.4.122_10.0.95 via Nighthawk iOS (WiFi) app this morning. The update failed in the app and I was prompted to Try Again, which I did. Failed again. Then, went to W...
Update: After doing a factory reset on my router, I was able to successfully access the Admin page via PC. Then, after restoring settings via backup from the previous firmware version, I once again lost access to the Admin page on the PC. However, I was able to access the more limited Admin pages via the iOS app (missing such key items as SSID config's, backup/restore settings options, etc.). Internet connectivity was actually fine via PC (wired Ethernet connection) as well as via WiFi devices (able to confirm all devices connected within the iOS app's Admin panel). Even though I was able to access Internet from that point on from all devices, being completely unable to access the full router Admin site from the PC was not going to be acceptable long-term.
I wound up doing another factory reset to the router (which, again, preserved the firmware update itself to ver 1.0.4.122_10.0.95) and then manually restoring all of my settings as best as I could recall from memory (*not* from a previous backup file), making sure to turn OFF the auto-update firmware setting (default setting was to ON) and resolving to never again initiate a router firmware update via the iOS app's Admin panel, as others have also suggested. Since doing this, everything appears to have been working normally in terms of Internet connectivity and access to full Admin page via wired PC, as well as the more-limited Admin panel on iOS app via WiFi.
Although those steps resolved my problem, it is still disappointing that Netgear did not proactively note this was a possibility before proceeding with the upgrade. Also, that it is, apparently, not possible for me to view my earlier backup file's settings in order to confirm that I've correctly set all of my router's settings manually to match the way that I had it configured before.
I would suggest that Netgear disable the ability to update firmware via WiFi app (restricting firmware updates to be initiated from a wired PC only) or, at the least, include a warning that starting an update via WiFi app can lead to inability to access router's Admin page from PC going forward. Also, please set the default setting for auto firmware updates to OFF so that a user must opt-in for auto-updates or manually start update process when convenient for user to do so...
Thanks to all for your suggestions & attempts to help!
Rocket45
Well, It is a nice theory about updating via WIFI being an issue as I just updated my router this morning using the hardwired port via my PC with the same result.
R6400v2 AC1750
Windows 10 laptop
Same Issue.
Most recent firmware update of nighthawk router, now has ERR_CONNECTION_REFUSED
Was able to login 1 time after power cycling router.
Got kicked out of GUI after making one change.
ERR_CONNECTION_REFUSED returned.
Router "works fine".
cannot reach login to access admin settings. This will inevitably be a problem as access control is turned on to block all new devices.
*Very annoyed*
Hi KwikTripper, if you haven't yet, please try resetting the router back to factory settings and reconfigure it instead of loading an old config file. Let us know how it goes.
Dexter
NETGEAR Team
My router is doing the same thing. I was in the admin screen, router advised an update was available, and I told it to perform the update.
All my devices can connect to URLs. My smart tv connects and works fine. My computers can get to various websites. BUT, I get "ERR_CONNECTION_REFUSED" when I try to visit https://192.168.1.1 to administer the router again.
Please help!
