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Forum Discussion
R6700v3 New Firmware Slow Speeds
Hi. I have a Netgear 6700v3 connected to a Netgear CM600 modem. I pay for 300Mbps download and 30Mbps upload. I usually get 300-340Mbps download during speed tests. I noticed recently that I was...
Thank you, Benthebot, for posting this.
Perhaps NETGEAR should hire you!
I have spent countless hours on the phone with my ISP (the natural initial source of blame suspect for crazy-slow internet speeds…) and NETGEAR.
If NETGEAR is going to put you on hold for THREE HOURS, perhaps they could spring for some decent hold music…
Really -- an entire day, and then some.
The NETGEAR techs knew little to nothing about this issue, nor the firmware downgrade solution, and kept asking me to check my WiFi speeds.
I finally lost it: "Let's figure out why my direct-to-modem is 600 MBPS and via the NETGEAR LAN is 92 MBPS!"
It's "escalated" to the point where a NETGEAR tech heavy-hitter is going to contact me today…so I can tell them what the solution is.
My issue is, instead of figuring out how to upsell us with Disney parental controls, "protection" subcriptions, and take away things like broadcast power settings, why doesn’t NETGEAR kick the tires of their firmware before unleashing it on those of us who depend on connectivity for our livelihood.
This lack of internal communication has to do with a virus that's completely unrelated to COVID-19.
Had to get the time and money lost owing to company miscommunications off my chest.
PPS